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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2967 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16164 Views
  • 51 replies
  • 65 Helpful

Replacement pay as you go sim

Hello I ordered a replacement SIM card for my step dad over a week ago, does anyone know how long it takes to arrive? 

Swall by Investigator
  • 658 Views
  • 6 replies
  • 0 Helpful

Bose QuietComfort 35 Wireless Headphones II

I've been trying to add these to plan but when I select the 'buy now pay pay later' I either get the 'SORRY, OUR ONLINE SHOP IS NOT AVAILABLE RIGHT NOW' or it's not in the add to plan page. I've tried phoning but there is no option to add accessories...

Delivery confirmed but no updates.

I seem to be having the same issues as quite a few people on here in that I've ordered a phone and recieved a confirmation. It says that dispatch is one day and that you'll receive a text the day before but I ordered 3 days ago and haven't heard anyt...

Sam1312 by Investigator
  • 655 Views
  • 11 replies
  • 0 Helpful

New SIM card

Hi, going from monthly contract to pay as you go. Received monthly paygo sim with a new number but want to keep my original number.

DiX23 by Investigator
  • 723 Views
  • 11 replies
  • 1 Helpful

Problems with new phone

So have just bought a new phone. Need to transfer my number to my new phone. I’ve received my PAC code but says it’s wrong?also when I bought this new contract/phone it was with insurance that included a screen protector and case. Both of which haven...

Mary96 by Explorer
  • 467 Views
  • 3 replies
  • 0 Helpful

Incorrect delivery

Tim has tried to deliver to billing address not assigned Postal address.What do I do?

Sproule by Visitor
  • 422 Views
  • 2 replies
  • 0 Helpful

Screen protector fittings?

I've recently bought a new phone and I've replaced the screen protector on it several times because of dust getting caught underneath it!! Previously, I've had no such problem but for some reason this time round I can't seem to get it right. So my qu...

Ihsan_974 by Investigator
  • 3919 Views
  • 4 replies
  • 2 Helpful

change from pay as you go to pay monthly

I've received a new pay as you go sim and haven't unpacked it so far. I would like to change my plan from pay as you go to pay monthly, so I just ordered a pay monthly plan. Can I get a refund of the pay as you go pack and start the pay monthly plan ...

Old sim card - new phone.

Good Morning, I have been an orange/ee customer for nearly 10 years + .  I have never had what you would call " a hi tech - smart phone" I've only every used the basic type of handsets.  My current handset is a simple touch screen phone (alcatel), wh...

res_93 by Visitor
  • 835 Views
  • 2 replies
  • 1 Helpful

Unlimited data phone SIM in 4G router/giftable limits

HiI am aware that this topic has been covered in a number of other threads, but my issue is not entirely addressed by them. I have an unlimited data phone SIM in a 4G router and get decent speeds. I am aware of the FUP policy that states that no more...

cdudley1 by Explorer
  • 1495 Views
  • 4 replies
  • 1 Helpful