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I've upgraded my my bit o still havnt had any delivery details what do I do

Dean1967
Explorer

‎10-10-2019 08:59 AM

I've upgraded my phone but still havnt  had any delivery details what do I do 

0 Helpful
3 REPLIES 3
Christopher_G
EE Community Support Team

‎10-10-2019 01:06 PM

HI @Dean1967


Welcome to the community. 🙂

 

What did you order and when?


Did you receive a confirmation email?


Chris

0 Helpful
Dean1967
Explorer
In response to Christopher_G

‎10-10-2019 01:15 PM

I ordered a samsung A40 on the 5th Oct I had a confirmation email but no delivery date
0 Helpful
Christopher_G
EE Community Support Team
In response to Dean1967

‎10-10-2019 01:22 PM

Thanks @Dean1967

 

I've checked and that phone seems to be in stock, so I'm unsure why you haven't had it yet.

 

I recommend calling our Mobile Care team on 150 to check your order. You can find our other contact details on the get in touch help page, if you need them.


Chris

0 Helpful