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09-10-2019 08:19 AM
How do I return my phone
09-10-2019 01:04 PM
Hi @Lowndsey
Welcome to the community.
What is the reason for you returning your equipment?
Have you recently renewed a contract or taken out a new deal?
Chris
10-10-2019 11:58 AM
10-10-2019 12:26 PM
OK, thanks @Lowndsey
If you took out your contract online or over the phone, you can return your equipment within 14 days.
If you took your contract out in-store, there is no change of mind policy.
Chris