I used stac code instead of pac 😢

[Sambro]

Hello,I was a ee customer, I mistakenly give my stac code to my new provider. And my ee account is closed now.My stac code expiry date was 17.03.21...Is anyone here can help me to get back my number? please help me if you can,my number is so important as it is link with my job..I’ll ready to pay any type of fees if you want..I called ee they said they can’t help me..I believe there must be a way to recover my mobile number..

[Sambro]

Hello,I was a ee customer, I mistakenly give my stac code to my new provider. And my ee account is closed now.My stac code expiry date was 17.03.21...Is anyone here can help me to get back my number? please help me if you can,my number is so important as it is link with my job..I’ll ready to pay any type of fees if you want..I called ee they said they can’t help me..I believe there must be a way to recover my mobile number..

[BrendonH · Accepted solution]

If EE has already told you there isn't a way there is nothing we can do here.

We are just customers.

[Alex_S]

Hi @Sambro,

Welcome to the community 🙂

Our customer care team would have been able to check your account details and offer the best support on this.

Unfortunately there is no way of retrieving the number once it has been removed from your account.

Alex 🙂