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01-09-2018 07:26 PM
I placed an order and got an xkn number, but have not heard anything else need to know how my order is progressing and the tracker keeps saying it is timed out !! Any advadvice ?
01-09-2018 07:51 PM
You need to contact broadband customer services on 0800 956 6000.
01-09-2018 07:56 PM
@Kp1892 when did you order this? With receiving the XKN number your order is being processed. You could give customer services a call if your concern.
02-09-2018 08:06 AM
Hi there @Kp1892
Thanks for posting on the community.
When did you place your order?
Also, was this over the phone, online or in a store?
Speak soon, Leanne.