Why hasn't my ps4 been delivered yet

Bothered · ‎30-08-2018

Been waiting 5 weeks for my free gift a ps4 but still no sign of it just get told excuses what can I do about of it

Northerner · ‎30-08-2018

Call CS on 150 tomorrow and ask them where it is. The t&c say 30 days after your contract starts.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Christopher_G · ‎31-08-2018

Hi @Bothered

Welcome to the community. 🙂

Have you had a chance to speak to customer services yet?

Chris

Bothered · ‎31-08-2018

Call CS this morning had the usual we will sort this ASAP sorry etc etc with the promise to sort it and to call me by 6.30pm this evening no phone still no sign of ps4 no happy I've been patient but this is pushing it fed up

James_B · ‎01-09-2018

Hi @Bothered,

I'm very sorry for the delay with your delivery.

Our customer service team will be chasing this up and will get in touch as soon as they have an update for you.

Thanks

James

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Why hasn't my ps4 been delivered yet