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I ordered the wrong phone

mousawinufc
Visitor

‎26-12-2020 09:50 AM

last thursday i ordered a iphone 12 pro max through phone and excepting it to arrive on Tuesdays, but When i was checking the info yesterday i discovered that i ordered iphone 12 pro instead of the iphone 12 pro max
what can i do?

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎26-12-2020 12:55 PM

@mousawinufc : If you ordered online or by phone you may cancel the order FoC before or during the statutory 14-day cooling-off period from delivery & then reorder what you really want.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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