I purchased a 4g EE mini mobile Wi-fi for my Nan to use with an Amazon for Christmas so we can see her and she can see us through tiers and lockdowns but around 17 minutes every time we drop in it freezes and we have to wait a minute before we can reconnect but then it does it again.
my Nan doesn’t have anything connected and she has 27.4gb of 30 left .
Is there anything I have to do to stop it freezing or is there an alternative?
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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Dunno which router that is. The 4GEE WiFi Mini is not mains powered. Post an image of it.
If you think I helped please feel free to hit the "Thumbs Up" button below.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Sorry, it has a usb cable but I have connected it to a plug and use the main power to power it as my Nan doesn’t have a computer, laptop or anything that you can plug usb part of the cable into.
