I ordered my up grade this morning - and still haven’t had a confirmation

Pello-best90
Visitor

‎03-03-2019 06:11 PM

I ordered my upgrade this morning on line - I still haven’t had a confimation email to confirm order or delivery? Why is this? 

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2 REPLIES 2
Profile closed
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‎03-03-2019 07:20 PM

@Pello-best90 wrote:

I ordered my upgrade this morning on line - I still haven’t had a confimation email to confirm order or delivery? Why is this? 

It is Sunday today. Things tend to happen slower on a Sunday. Give it 36 hours. You'll not get a confirmation email until your order passes to the next stage.

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Leanne_T
EE Community Support Team
In response to Profile closed

‎04-03-2019 08:16 AM - edited ‎04-03-2019 08:17 AM

Good Morning @Pello-best90

 

Thanks for upgrading with us 🙂

 

Have you had an email now?

 

If not, have you checked your junk/spam folders?

 

Also, what phone have you ordered?

 

Leanne 🙂

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