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Community Activity
HIHi SIP (communicator app) phone stopped working
My partner has been working from home just fine making calls using HiHi communicator app on her work laptop until Monday morning 3 days ago when it started saying making calls was unavailable.As a work around we used a hotspot to test and instantly w...
How To Enter StudentBeans Discount Code for Broadband
Hi, I need help finding out how to apply this Student Beans code for a discounted broadband deal. I can't see anywhere in the checkout on where to apply the code for the discount.I rang up customer service for help, but they told me they can't overse...
No order confirmation
Haven’t received a single email confirming my order OR ORDER NUMBER BUT HAVE BEEN CHARGED!!!WHAT KIND OF JOKE IS THIS???? Better service is a priority!!!
Resolved! Scam call offering me a 30 percent discount
Today I received a call on purportedly 020 4538 9426 from purportedly John purportedly from EE. He asked how I was today and if I wanted a 30 percent discount. The man was speaking with a South Asian accent in what sounded like a call centre.He asked...
Network Service Status page is down?
I got a text from EE last Tuesday to say that there were problems with our local mast. Three days later we still have zero mobile signal at home. More frustratingly, the network service status checker at https://ee.co.uk/help/service-status has bee...
Refund
Hi I left my broadband contract and was told I would receive a refund on my final bill within 10 days this was over 2 weeks ago and I have not received anything ? Can you help
My phone sounds robotic or disconnects
Did you ever get the problem sorted im experiencing it now ive recently switched to ee about 10 weeks ago and all people say to me is my phone sounds robotic or disconnects I also have to use WiFi calling
Smart Hub Plus - can you forward port 80?
I'm not quite sure what my EE Smart Hiub Plus is - the sticker on the bottom of it says SH32B, but in Hub Manager: Home > Advanced Settings > Technical Log > Information, the product code is shown as SH31B ...Anyway, the question is: can you port for...
Smart Hub Pro vs OrbiPro
I took delivery of my Smart Hub Pro and satellite today, and so far, results are a bit disappointing compared to the 2 year old OrbiPro SXK80 set up I had, which gives WiFi 6.Upstream definitely slower and range seems to be less.Does anyone else have...
EE Norton Cyber Security not recognising my account
I can’t seem to use the EE Norton Cyber security app on my laptop. I activated it and though it was all working but now It either says I do not have a subscription (which I do/am paying for monthly), or it fails to connect me to the Norton portal. W...
