Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

I ordered my phone on Sunday the 23rd midday, and my phone hasn't been dispatche

miles1405
Explorer

‎28-12-2018 01:28 PM

Any idea when it will be dispatched? I wasn't expecting anything to happen Christmas or Boxing day, but after today there will have been 3 working days where nothing has happened. Very annoying considering how much I have paid for this.

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎28-12-2018 01:31 PM

@miles1405: This user discussion forum can have no access to your specific account. You need to query this with CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
miles1405
Explorer
In response to XRaySpeX

‎28-12-2018 01:39 PM

I attempted to contact customer service but they required a mobile phone number for my device, which I do not have as my phone has not arrived

0 Helpful
Katie_B
EE Community Support Team
In response to miles1405

‎28-12-2018 01:42 PM - edited ‎28-12-2018 01:42 PM

Good Afternoon @miles1405. 

 

Welcome to the community. 

 

I have sent you a private message for some further information. 

 

Katie 🙂

0 Helpful