I lose my data but don't stream
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03-12-2021 05:13 PM
Hi, I get 4mb end of month and by the 4th it's down to 550mg . I don't game, stream or spend every second on internet. What could be causing this , eg . Someone else downloading, unknown apps , etc.
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03-12-2021 06:35 PM
iOS & Android phones have a data counter in the connections setting menu that will itemise your data usage down to individual apps and enable you to find the cause of issues such as this.
The exact location of this option will vary, but it will be under the data connections menus.
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03-12-2021 06:41 PM
@Traceyjohnstone What do you use your device for apart from calls/texts ?
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04-12-2021 10:21 AM
Hi @Traceyjohnstone ,
It's typically social media and auto-streaming of videos which causes this.
There may also be background downloads or updates so I would recommend to keep mobile data disabled, when you are not actively using it, to reduce this happening.
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