I have ordered an upgrade just wanted to know how long it takes to be delivered

Knighty999
Investigator
Investigator

‎28-11-2018 06:09 PM

Hi ya I ordered an upgrade and payed the upgrade cost on Monday night just wanted to know how long it will take to be delivered 

0 Helpful
5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

‎28-11-2018 06:11 PM

@Knighty999  If the device is in stock you’ll probably get it tomorrow/Friday.   Best way to know what happening is to give customer services a call.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Leanne_T
EE Community Support Team
In response to Chris_B

‎29-11-2018 07:56 AM

Morning @Knighty999

 

Welcome to the community.

 

What device have you ordered?

 

Did you receive an email or text with a 000 reference number?

 

Speak soon, Leanne 🙂

0 Helpful
Knighty999
Investigator
Investigator
In response to Leanne_T

‎29-11-2018 09:28 AM

Morning to you to. It all been sorted and it’s coming today 👍👍. 

 

I ordered red The I phone XS max 

0 Helpful
Leanne_T
EE Community Support Team
In response to Knighty999

‎29-11-2018 09:43 AM

Great choice @Knighty999

 

Glad you have got this sorted 🙂

 

Enjoy your new iPhone!

 

Leanne.

0 Helpful
Seano23
Contributor
Contributor
In response to Knighty999

‎07-12-2018 12:58 PM

How did you sort it? I have the same issue 

0 Helpful