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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2649 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15521 Views
  • 51 replies
  • 65 Helpful

Tracking my mobile

Hi im trying to track my mobile order. xkn318547440 It was placed yesterday but I still don’t know what or where it is. Thanks 

New contract ordered, not heard

Hi, I'm a new customer with EE, and ordered the Huawei Mate 20 pro online on contract 3 days ago to be delivered to my local store. So far I have only received the confirmation e-mail with the xkn number on it. I can access the track my order, which ...

How long will it take to deliver my new phone?

I ordered a new iPhone 4 days ago. It said it was in stock and could be delivered in 24 hours but I have heard nothing since Monday and I can’t track my order. Is this normal?

Seano23 by Contributor
  • 4370 Views
  • 1 replies
  • 1 Helpful

Upgrade phone.

I upgraded my on Monday 26th online got my order code and confirmation Email 3 days later still no word if it's been dispatched or anything when I try to track it just wondering if this is normal.

Fletchv1 by Investigator
  • 847 Views
  • 4 replies
  • 0 Helpful

Delivery

I upgraded my phone 2 days ago. I received an email saying that I’d be getting an email when it was dispatched. Still not received this and when I try to track my order it tells me there is no info for this. Disappointed is an understatement.