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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2997 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16272 Views
  • 51 replies
  • 65 Helpful

When will my Nintendo switch arrive?

When will my Nintendo switch arrive? I've had my phone 15days know I was wondering when will I get it I really need it for Christmas.Thanks

NIGCRAW by Investigator
  • 941 Views
  • 2 replies
  • 1 Helpful

Almost one month, no delivery or contact

I upgraded online on the 8th of November ( Huawei P20 lite with Nintendo Switch ) and had an email saying thankyou for my order on the same day. But I have not received, or even had any correspondence, at all since. I understand the switch is dispatc...

Rhod1 by Explorer
  • 948 Views
  • 5 replies
  • 0 Helpful

Nintendo switch

Hi. I ordered a new contract recently as it came with a Nintendo switch. the phone isn’t great but at least I had my son of 4 year olds Christmas present sorted which I’m still very happy about if it really does turn up. ive not received any updates ...

stuie238 by Investigator
  • 1368 Views
  • 9 replies
  • 3 Helpful

Google Pixel wireless stand

Hello, I ordered a Google Pixel Stand from EE on Monday evening. The only thing I have received about it is an email saying I'll be charged for 11 months. I've heard nothing about my delivery. How long does EE take to dispatch items? Unfortunately th...

Shadow_Tail by Established Contributor
  • 870 Views
  • 2 replies
  • 0 Helpful

Ordered upgrade on Sunday... no sign of the new phone

Hi,I ordered an updgrade on Sunday 25/11, got the email confirmation and assumed (incorrectly) that all was good as message on the track your order page said "Your in-stock-order is confirmed". Since then I have recieved no updates via email or text....

Madsimmo by Investigator
  • 1360 Views
  • 9 replies
  • 0 Helpful

Deliveries

Hi. I upgraded on November 19th through the website. I’m still waiting on my phone. And I’ve had not text your email from EE saying my phone has been dispatched. However, once I’d placed the order I did get an email with the order number. Can you hel...

Simon16 by Investigator
  • 798 Views
  • 4 replies
  • 0 Helpful

Where’s my order ?

I placed an order for a phone upgrade on the 2nd of December I had a confirmation email come through however no money has been taken from my card nor have I had any further emails or nexts . I read that phones were supposed to be delivered within 2 d...

Lukewain by Visitor
  • 723 Views
  • 2 replies
  • 0 Helpful

Resolved! NEW COSTUMER

HI there! On friday i have ordered my new phone as I am changing my network with you.  I have passed the credit check and they agent that was assisting me told me that the phone will arrive on Monday and on Sunday (today) I would receive a txt messag...