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I have ordered a Samsung Galaxy watch a week ago I have not received any messag

okaner56
Explorer

‎01-06-2020 09:15 AM

 
0 Helpful
3 REPLIES 3
Leanne_T
EE Community Support Team

‎01-06-2020 12:22 PM

Hi @okaner56 

 

Welcome to the community.

 

Could you let me know the size and colour watch that you ordered?

 

Also, did you receive a confirmation email after you placed your order?

 

Thanks 🙂

 

Leanne.

0 Helpful
okaner56
Explorer
In response to Leanne_T

‎01-06-2020 01:37 PM

samsung galaxy watch active 2aluminium 40mm 4gb gold yes  they sent confirmation Sent from my Samsung Galaxy smartphone.
0 Helpful
Leanne_T
EE Community Support Team
In response to okaner56

‎01-06-2020 01:56 PM

Hi @okaner56

 

Thanks for coming back to me.

 

This is showing in stock, if you get in touch with our Mobile Care team they can check the order for you and give you an update.

 

Let me know how you get on.

 

Leanne.

0 Helpful