Hello, I would like to make a complaint. I didnt receive my order from DPD sine Monday Apr 19th. I called the EE customer service three times , they didn't manage to contact DPD on my behalf. I contacted DPD myself and DPD asked me to contact EE to start an investigation.
Now I am like a ball being kicked from EE to DPD without receiving my Phone.
More strange, in the EE system, it shows the phone has been delivered, and clearly I have not received at all. Also EE start to bill me with a higher rate which I have not use the phone at all.
It is such a frustrating situation as I will never order any phone on line!
Thank you.
