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24-09-2019 10:55 AM
24-09-2019 11:03 AM
Hello @AbbieElizabeth_ ,
Welcome to the community,
Please ring customer service and speak to them, they should be able to take a look. Also have you checked your spam folder, just in case it may have gone in there?
24-09-2019 11:05 AM
Thank you.
Yes I checked in the spam and there’s nothing in there, but I will call customer service.
Thanks,
24-09-2019 11:09 AM
@AbbieElizabeth_ , You are welcome, glad to help.