How to transfer data from watch to phone ??

Bunzi999_999
Investigator
Investigator

‎17-07-2020 06:47 PM

Hi 

I am aware that you can transfer data from your galaxy watch account to phone account but I've tried and tried and can't seem to find out how to do it ??? Can someone help please 🙏

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5 REPLIES 5
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‎17-07-2020 06:48 PM

Hi @Bunzi999_999 

 

Welcome to the EE Community,

 

unfortunately it isn't possible to move data from a watch to a phone.

 

Thanks,

 

David.

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Bunzi999_999
Investigator
Investigator

‎18-07-2020 09:11 AM

<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />

An EE customer service advisor said it is possible ..... Terrible service if you can't 
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Jon_K
Former EE Employee
In response to Bunzi999_999

‎18-07-2020 10:03 AM

Hi @Bunzi999_999.

 

What do you mean by transfer data?

 

It's not possible to use Data Gifting from your watch plan.

 

Jon

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Bunzi999_999
Investigator
Investigator
In response to Bunzi999_999

‎18-07-2020 11:56 AM

<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
She said I can go into the EE APP and transfer it over to my phone ?? 
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Jon_K
Former EE Employee
In response to Bunzi999_999

‎18-07-2020 11:58 AM

Hi @Bunzi999_999.

 

It's not possible to transfer data from your watch plan to your phone plan.

 

Jon

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