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Contact number wrong

Andyread1973
Explorer

‎18-07-2020 11:59 AM

Morning all 

 

I placed an order for an additional product and had the order confirmation email. 
It said I would be updated by txt but unfortunately the number they will text is the sim card in my 4gee router. Does anybody know how I can change this so the updates and DPD texts will go to my phone number ???

thanks in advance for any help 

Andy 

0 Helpful
2 REPLIES 2
XRaySpeX
Grand Master
Grand Master

‎18-07-2020 12:02 PM

No need to bother! Your mobile router will do texts.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
Andyread1973
Explorer
In response to XRaySpeX

‎18-07-2020 12:04 PM

Thanks but my router is in my office at work and I’m not there for three days. 
thanks 

0 Helpful