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How to add EE perk code after purchase

JOR88
Visitor

Does anyone know how i add my emergency services EE perk code? I have already upgraded my phone  and was told i could add the code after once i received it.

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

@JOR88 : You can't! Discount codes can only be applied at PoS at the time you upgraded.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

12 REPLIES 12
XRaySpeX
EE Community Star
EE Community Star

@JOR88 : You can't! Discount codes can only be applied at PoS at the time you upgraded.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Yes you can... i have done so a few times

How do you do it? I upgraded today and was told i could Use the code after I received it and I can’t work out how too 

XRaySpeX
EE Community Star
EE Community Star

@JA26 : You can't! Discount codes can only be applied at PoS at the time you buy a new contract or upgrade.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

How did u add ee perk after purchase ? I’ve just upgraded to sim only today and there wasn’t a option to add perk code.

Christopher_G
EE Community Support Team

Hi @Lisalocker11

 

Welcome to the community.


You add it into the 'got a voucher' box after you've added it to the basket when you're upgrading.

 

Chris

Hi, I was told by the shop that I could add via the app at home. I have therefore already upgraded in store….so what now? Any way to add to your account afterwards?

Can you remember how you did it?

XRaySpeX
EE Community Star
EE Community Star

@Cmca1234 : You can't! Discount codes may only be applied at PoS when buying a new contract or upgrading.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP