How long for a delivery?

Greenday95
Investigator
Investigator

‎22-12-2018 11:46 PM

Ordered a new phone on Wednesday to be delivered to my local store. Said it should be next day and dpd would send a text when it's delivered and ready to collect but still haven't heard anything.

 

Any advice?

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4 REPLIES 4
Northerner
EE Community Star
EE Community Star

‎22-12-2018 11:49 PM

Hi @Greenday95

 

Have you tried calling the store? This is probably your best bet.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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In response to Northerner

‎23-12-2018 12:12 AM

Hi @Greenday95

 

Welcome to the Community,

 

as @Northerner said it would be best to contact your local store.

 

you can find their number here 

 

https://ee.co.uk/store-finder

 

Have a great Christmas.

 

David.

 

 

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In response to Profile closed

‎23-12-2018 12:14 AM

@Greenday95 as it's going to store you wouldn't get a text off DPD.

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Christopher_G
EE Community Support Team

‎23-12-2018 09:24 AM

Hi @Greenday95

 

Welcome to the community. 🙂

 

You would still get text messages from DPD if you have ordered online/over the phone and requested a store delivery.

 

Have you had anything yet?

 

Chris