2113951members
1811online
1314576posts
Community Activity
Issues buying roaming add on
Is there a known issue with the app ATM? Ever since we landed in Bulgaria yesterday I have been trying to buy a roaming add on but I'm not able to manage any personal information because it says your information is temporarily unavailable" or "we can...
Can't make phone calls despite having roaming. Network busy is all I get
I am in a EU country and despite having roaming, and no spending cap, I can't make phone calls or send messages. Anyone know why? Any solutions? Thanks
Handset repair never happened
I rang about having my phone sent off before warranty ran out then was told I’d get it sorted after the holidays they’ll call me to do it which never happened I had asked multiple times since but was out of warranty and no insurance yet it was a hard...
Smart Wifi pro wired backhaul issues
HiI have my EE smart Wifi pro connected to my EE smart hub pro router via Cat6 but i am seeing the following issue, after a day or 2 speeds via the smart wifi pro drops to around 350-400 (I have 1000mb) from around 900-1000mb which suggests to me may...
Broken dial tone
Can anyone tell me why my dial tone is “broken” I.e. it has breaks in it rather than a continuous tone. My phone is connected into my broadband hub. Can I do anything about it?
Petition to allow landline voicemail to be turned off completely
I like many as I have seen on here want to be able to turn off my landline voicemail, and was very frustrated when I found that this was not possible. It’s also makes it extremely difficult for people with mobility issues to answer the phone before ...
Sim
I need help with my sim
Early Termination Charges in Sky
A few weeks ago, a sales representative from EE came to my house and informed me that new fibre optic cables had recently been installed in the area. He asked if I would be interested in switching my internet service to EE, mentioning that the infras...
Very bad customer service
Two weeks ago i made complaint and was told yes it will be looked in today I get a text to return equipment so I rang up and was told the person how is dealing with my case will be in after 4pm today and I will email as a matter of urgency surpri...
