I ordered a new device 3 days ago (Thursday) and since then I've had a confirmation email with my order number. When I go to track my order it says that the dispatch has not yet been confirmed. I also ordered it to the store and when I was ordering it said it is in stock and will be dispatched within 1 day. I'm going away tomorrow and need to know that I'll be able to pick it up when I come back - is there any reason why it either hasn't been dispatched or it the dispatch hasn't been confirmed?
@Anna_anna If your order is going to a store for collecting then the store will inform you when it’s there. you’ll not receive any information until then. The order is to the store not you
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
@Anna_anna If your order is going to a store for collecting then the store will inform you when it’s there. you’ll not receive any information until then. The order is to the store not you
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
