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Community Activity
Disappointed with ee executive complaints
@EEcust Disappointed with @EE — charged us for services we never received, ignored multiple complaints, and offered zero support. Completely unacceptable service. Customers deserve better. #CustomerServiceFail
To set up a broadband but I can’t plug into master socket
I get a EE hub sent to my place now, and I found there is a master socket in my place. But I can't plug broadband into the master socket at home because the connector type doesn't match. What should I do?
EE/BT Blocking access to mail.micloud19.com
Hi, I have called in a few times to try and get this resolved, to no avail.I can not access my work emails (outlook) on my home computer with EE as a provider. It gets immediately blocked and says to check the proxy and firewall settings. The onl...
Moving to EE for Apple Watch Family SetUp
Dear All,Please can I ask some advice?I am currently on iPhone on Giff Gaff but now want to add an Apple Watch under Family Setup for my son (he does not have his own phone).I have a choice of providers as I undeerstand it and EE seems a good fit (in...
Resolved! TNT sports
I have got a EE mobile sim only contract and EE broadband . If I sign up for TNT sports £20 a month .is that option on a contract or can you cancel any time. can I stream it on Apple TV device?
EE HR contact
Hello. I am a former employee of EE and I was wondering if anyone knew the number of the Human resources department of EE that I could contact so I can get a reference for my new job. Thanks!
No Service / Emergency Calls
I ordered a new SIM card 2 days ago. I woke up this morning to find I had no service and was unable to make any calls. The new SIM card has not yet arrived and I am unable to make any calls to enquire about this.
Connecting to both 5ghz & 2.4ghz
We have about 10 devices usually connected to our router, including a Bluesound powernode speaker set up. We're finding that when someone is on a video call the speakers and/or call cut out. I've checked the hub and it seems all the devices are conne...
Resolved! TNT Sports Bundle
I recently bought a Samsung TV through EE and it says it came with 24 months of TNT Sports.Got the TV but absolutely no information about the sports thing and I have no idea how to activate it.There’s absolutely no info with the TV or in any email. W...
Free 6 months of Apple TV available later (after signing up to EE BB with EETV)?
If one was to sign up as a new customer to EE Broadband with EE TV, is it possible to activate the free 6 months of Apple TV at a later date, or do you have to opt-in at the time of signing up? Thanks.(It's summertime and the weather is great, watch...
