Community Activity

EU calls included?

Hi. I have EU roaming, and a Roam EU passes listed as included in my tariff. Does this mean I can make a call to Portugal from the UK using my inclusive minutes??Grateful for your help.S 

RADIO2 by Investigator
  • 39 Views
  • 6 replies
  • 1 Helpful

Resolved! Hub is not connecting to the Internet.

Im am having the exact same issue and in the same place if waiting for an engineer to re instate my connect as im a bt customer, and months down the line it seems to be unresolved. No idea why its not working  All my devices connect to the hub. But t...

EE Smart Hub SH32B

Hello AllI recently came to the end of a BT contract and was effectively shunted on to an EE contract, which I was initially happy to do as I had the impression BT and EE were one and the same these days. However, the EE Smart Hub SH32B appears incom...

Delivery

Ordered an IPhone 16 Pro Max yesterday and the delivery driver knocked on my door today and asked for the pin I was supposed to be send and the pin never got sent to my number or email address like it said it would and so my delivery got denied and c...

Eliahja by Visitor
  • 22 Views
  • 2 replies
  • 0 Helpful

Slow browsing, loading images videos on social media

Hello, i bought new sim and i am keep facing this strange issue like i am getting good speed but when it comes to browsing website even like wikipedia, and loading images and videos on social apps it is like speed is only about 1mb i got new sim port...

Mahmadhc by Explorer
  • 25 Views
  • 3 replies
  • 0 Helpful

5g

I need help with my wife's phone, it doesn't work anywhere, she doesn't receive calls and can't make calls, tried all the solutions from the site, and nothing continues not to work, unfortunately it is a subscription and it creates more problems than...

Chris828 by Investigator
  • 70 Views
  • 8 replies
  • 1 Helpful

Sorry, something went wrong on our end

Everytime I try to log into my ee app or the ee website I get this message.  This has happened since I migrated from BT to EE broadband 3 weeks ago when my BT contract expired.  I already had ee mobile before migration that worked well.  How do I res...

Coverage in Kingswood, Bristol

Update: 01 October 2024  Over the past few days, our engineers have integrated all parts of the mast onto the network and the mast is now on-air. We will continue to monitor performance in the area. Update: 11 September 2024 Over the past month, our...

Leanne_T by EE Community Support Team
  • 26736 Views
  • 86 replies
  • 34 Helpful