How do I know if my order has been acc

Geminipaul
Visitor

‎10-12-2021 03:08 AM

Hello, I placed and order for two devices and had to pay £100 upfront, That appears to have been taken and I have an E-mail confirmation with order number asking me to call them to say they just need to confirm a few details.

 

At this stage would the order have been successful or not?

 

Thanks for your assistance.

 

Paul

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Chris_B
EE Community Star
EE Community Star

‎10-12-2021 06:08 AM

@Geminipaul  As requested you need to call the order will not proceed until you do if you don’t call you’ll only be refunded the deposit back. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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