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Billing

I have been trying to down load my bills on the app and also through the website as well as messaging 150 with BILL and no response.   Is anyone else having issues viewing there Bills? 

OTP not receiving from any bank

Hi from last few days, I am not receiving any OTP from any banks, receiving normal message from people. I have checked spam and blocked.Not sure what's happening, contacted relevant banks and they are suggesting it is do with network operator.

Customer service complaints

I wanted to pay my bill beginning of month,  saw it had been increased from £94 to £169. In short I've telephoned 8 times to sort it, on 4 occasions managers authorised the reduction.After an hour on phone yesterday still no conclusion even though a ...

Sam1531 by • Visitor
  • 25 Views
  • 1 replies
  • 0 Helpful

Can't see my bills and can't link my new phone

Hi there, I got a new iPhone that I pay for monthly. I tried to download the app and link my new device with an eSIM, but it doesn't work; it says the information on my eSIM is incorrect. Also, when I try to see my bills, it pops up a message saying ...

liamdl1 by • Explorer
  • 28 Views
  • 2 replies
  • 0 Helpful

SIM Order

so i need to wait a week or so to get a sim? can i cancel better off getting one from the shop..

Resolved! Orders getting cancelled

Hi, I have tried to place an order 5 times for a sim only deal, esim, with number port. I don't get a confirmation order by email and I then get a text saying my order has been cancelled. XKO ****** as an example. Is this a bug?! Thanks, James [Mod e...

jambus75 by • Explorer
  • 800 Views
  • 4 replies
  • 2 Helpful

BTversus EE costs

Last year I was encouraged to move from BT to EE, my fibre broadband is £50 a month, but if I switched to BT it would be about £29, anyone else got caught out like this, or managed to lower EE costs

Wifi Controls not connecting new devices

Hi, Since turning on wifi controls in the app any new device cannot connect to the wifiA new brand new Iphone from the box doesn't connect, an previous laptop doesn't connect and another work laptop that connects via the wps button doesn't connect. I...

Orpinder by • Explorer
  • 50 Views
  • 3 replies
  • 0 Helpful

Roaming EU

Hello,I’ve just received a £427 bill from EE, mostly for roaming charges while I was in Poland.I’m on the Full Works iPhone SIM plan. Before travelling, I specifically asked an EE store employee whether EU roaming was included, and was told yes. I as...

Stan3234 by • Explorer
  • 61 Views
  • 4 replies
  • 0 Helpful
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