How come I’ve changed delivery for two phone when it’s meant to be free delivery

Lee81
Explorer

‎29-06-2018 10:25 PM

Y have i been charged two lots of delivery when delivery is meant to be free? 

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3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎29-06-2018 11:04 PM

You will need to phone EE to discuss that. This user forum can have no access to your specific a/c.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Christopher_G
EE Community Support Team
In response to XRaySpeX

‎30-06-2018 09:26 AM

Hi @Lee81

 

Welcome to the community.

 

Have you had a chance to speak to customer services yet?

 

Chris

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Chris_B
EE Community Star
EE Community Star

‎30-06-2018 09:31 AM

@Lee81  If you ordered by phone there is a charge. It’s only free via online ordering.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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