Haven’t received my order confirmation

[Ancientnames]

Hi, 

I haven’t received a order confirmation from the iPhone 12 pro I upgraded to yesterday, it was successfully done over the phone! 

is there a reason why? 

[Katie_B]

Hello @Ancietnames. 

Thanks for ordering with us. 

As long as this was confirmed by the agent who processed your upgrade your order will be progressing. 

Once your order is ready for dispatch you will receive further notification. 

Katie.