S20 FE free gift

[Caits_27]

Hi i ordered the s20 FE 5G on the 4th of October 2020 and it came with a free Samsung watch, I've not received any notification on the free gift and its been over 2 weeks now. Can someone please check it out for me. Thank you 

[Leanne_T]

Hi @Caits_27

Thanks for coming to the community.

To claim your gift, visit the claim portal during the claim period, which runs from 2nd of October 2020 00:01 and the 29th of November 2020 23:59 and complete the claim form including your proof of purchase the IMEI which can be found on the box or in the settings menus.

You can find full information on our Samsung Pre-order offer - Galaxy S20 FE post 🙂

Let me know if you have any questions.

Leanne.

[Caits_27]

Hi thank you for you're reply, but I need someone to email me a proof of purchase to claim the free gift as I don't seem to have one suitable for them. Thank you 

[Alex_S]

Hi @Caits_27,

If you get in touch with our customer care team they will be able to arrange for this to be sent out to you.

Alex 🙂