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Maria85
Visitor

‎16-09-2021 03:28 AM

Hello I have problem I take 2 days ego upgrades for iPhone 12 pro max all gone good have upgrades pin it’s take 50£ deoposit.money gone from my bank .but I don’t have eny emails or text I check all.what happens?

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Northerner
EE Community Star
EE Community Star

‎16-09-2021 06:23 AM

Hi @Maria85 

 

Have you checked your junk/spam folders? 

 

To use EE order tracking you need a tracking number. You need to call EE CS about this number if you haven't received it. 

 

When your delivery is due DPD will text you with a time for delivery.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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Northerner
EE Community Star
EE Community Star

‎16-09-2021 06:23 AM

Hi @Maria85 

 

Have you checked your junk/spam folders? 

 

To use EE order tracking you need a tracking number. You need to call EE CS about this number if you haven't received it. 

 

When your delivery is due DPD will text you with a time for delivery.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.