Community Activity
Contract sim
I just buy a sim and i want to upgrade it in contract sim
Resolved! Hi
Hi
Just so you know, we’re unable to let you upgrade or get another phone yet
Good morning,I am a fairly new EE customer and recently moved my wife's number over to EE. I now wish to move my number to EE but whenever I go to the SIM only page I get "Just so you know, we’re unable to let you upgrade or get another phone yet".Wh...
TNT Sports Bundle
I recently bought a Samsung TV through EE and it says it came with 24 months of TNT Sports.Got the TV but absolutely no information about the sports thing and I have no idea how to activate it.There’s absolutely no info with the TV or in any email. W...
Billing query - I appear to have two Netflix charges on my mobile number.
I have two Netflix charges on my mobile number and this looks odd. The charges are also different and I don’t understand this.[Mod edit: Personal information removed]
Roaming in USA I am already in USA and need to activate my phone to make calls
Hi I’m already in the USA and need to activate my phone to make calls . I forgot to do this before I left how do I do this
MCK
Hello, I have a Samsung Galaxy A20e, that was originally sold by EE UK. After too many incorrect unlock attempts, the device is now hard-locked and is requesting the MCK (unfreeze code). I already have the NCK (network unlock code), but I can’t proce...
I can NEVER upgrade online
I have been with EE for many many years. Everytime I want to upgrade I can't fo it online and have to ring EE, spend ages on the phone and that isn't an easy way to do it when I can't compare options. Last two times they've said I can't upgrade onlin...
Mobile internet dropping out
I think there's something wrong with the closest tower to Yelverton Road, Coventry.I usually have no issues but starting Tuesday, the Internet keeps dropping out at random.Has anyone had these issues recently?
keeping ee number from 24 month contract to 1 month sim contract
I have finished my 24 month essential sim unli plan (£34/month) and was thinking of switching to a 1 month sim plan (unli no frills) since I am planning to leave UK for good next year. With this, is there a way for me to keep my current ee number? ca...