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Has my pay monthly order gone through? No delivery info…

sedoh
Explorer

‎27-11-2021 12:03 PM

I’ve placed pay monthly order for Apple Watch, I’ve received an email with an order number, but I’ve had to expected delivery date and no further info. Order was placed yesterday afternoon, would have expected to receive an estimated delivery date by now. 

0 Helpful
3 REPLIES 3
Christopher_G
EE Community Support Team

‎27-11-2021 01:45 PM

Hi @sedoh

 

Welcome to the community.

 

Did your watch show as in stock and ready to dispatch? If so, and you haven't heard from DPD this morning, it will probably arrive on Monday.

 

Chris

sedoh
Explorer
In response to Christopher_G

‎27-11-2021 09:52 PM

Hi, yes it said in stock and usually dispatched within 1 working day. 

The Apple Watch is in addition to my current plan, it hasn’t shown on my plan/add ons on the app/my account yet either. Will it show once it’s arrived and set up? 

0 Helpful
Christopher_G
EE Community Support Team
In response to sedoh

‎28-11-2021 08:53 AM - edited ‎28-11-2021 08:54 AM

It'll show on your account with its own number (only for billing purposes) once it's registered and dispatched, @sedoh. 🙂

 

Chris