Has my order been accepted?

[Ellis9393]

I have placed an order today and received the confirmation email and it has taken the upfront payment twice (not sure why) but how do I know my order has actually been accepted? As in the past I’ve got to this stage and then I’ve been declined

Thankyou 

[Jon_K]

Hi @Ellis9393.

Usually if you receive a confirmation email, it means your order has been accepted.

Have you tried tracking your order in our online order tracker?

Jon