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HELP. WHY SO DIFFICULT?

martinreeves
Investigator
Investigator

‎27-09-2020 11:11 PM

Why is it so bloody difficult to find a way of getting actual help? I've just signed up with EE and was offered a speed of 70 odd mps. For 3 nights running I'm down to less than 2.

The help page just leads to endless nothingness and diversion to help.

Seems like I'll have no option than to go back to BT

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎28-09-2020 09:27 AM

@martinreeves   Have you tried calling customer services?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Christopher_G
EE Community Support Team

‎28-09-2020 09:31 AM

Hi @martinreeves.


Welcome to the community.

 

Our Tech Gurus should be able to help you with this. You can find our contact information on the get in touch help page.


Chris

0 Helpful