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Great Customer Service.

Rickspen79
Visitor

‎22-06-2020 08:40 AM - last edited on ‎22-06-2020 11:44 AM by

Recently I had some unexpected charges appear on my statement due to me using Webex at work for conference calls.

 

I spoke to customer services - Daniel ********, who took ownership of my issue, raised the issue within EE, called me back at agreed times and ensured my issue was resolved.

 

This is the best customer service I have had  in years, so thought I’d drop a note to say Thank You, Daniel went over and above to help me out.

 

Thank you 

 

[mod edit: removed personal details from the forum]

 

 

1 REPLY 1
Leanne_T
EE Community Support Team

‎22-06-2020 11:41 AM - edited ‎22-06-2020 11:45 AM

Hi @Rickspen79

 

Thanks for coming to the community and letting us know how great Daniel was and I am delighted to hear you have had your query resolved 🙂

 

This is lovely to read on a Monday morning and I will be sure to send this feedback to Daniel 🙂

 

I hope you have a lovely day and come back to the community anytime 🙂

 

All the best.

 

Leanne.

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