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Getting an esim when I need a sim to call ee and no stores are open due to COVID

GS123
Explorer

‎01-08-2020 01:58 PM

Hello, 

 

I am relocating back to the UK and I need an esim for my iPhone. 

I am currently visiting my husbands family in Ireland and I went to Northern Ireland to speak to someone but no store was open due to COVID. I cannot call ee as I do not have a sim that works and it will charge too much if I use the families phone. 

How can I get an esim?

Thank you, 

0 Helpful
2 REPLIES 2
bristolian
EE Community Star
EE Community Star

‎01-08-2020 02:13 PM

EE's "off-network" contact numbers are listed here 

 

Calling an 0800 number is free from any UK phone, within the UK.

 

If you're calling from any UK-registered mobile anywhere within the EU, then +44 7953 966250 will be included in the allowance.

0 Helpful
GS123
Explorer
In response to bristolian

‎01-08-2020 02:52 PM

Thank you for your feedback. Unfortunately, they are charged for the 0800 numbers and do not have a UK registered phone number. 

0 Helpful