Community Activity
Roaming
Before I begin Roaming is not a location. I have never had any help with EE. I Ami n the states and before I left the UK I spoke to EE and was told that I have to turn my phone off turn it on and select what package I want i.e. 1 day 1 week and so ...
Recurring WiFi 7 issues
Having had my 1.6gbps service with EE for 6 months now, I'm largely disappointed with it and wish I'd made more of a fuss at the start when I was experiencing issues. With hindsight, I should have exited the contract but now I'm stuck. I have various...
Resolved! Partial Broadband Dropouts
As of last week, I have been getting full dropouts in Wi-Fi service and some Ethernet dropouts (some devices still work via ethernet and other's don't such as EETV). Not sure if "dropouts" is the proper terminology but all the devices are still conne...

Billed for calls I did not make
I have been billed for calls to a number that I did not make. 100% I did not make them. I was on call to customer services for 1 hour trying to sort this out. It felt like they thought that I was lying but I was telling the truth and they did not lis...
EE took money in error and still haven't paid it back
Hi. Has anyone else had money taken from their bank account in error only to be told, more or less, we will pay it back when we want? I had over £300 taken in error over two weeks ago and despite 3 phone calls and now hours on the phone to EE I still...
Discovery + - Schedule missing from Sports
Just been setting up my EE TV and when logged in to the Discovery + App and going on to Sports, I don't have an option to see the schedule of what is on when, as I do on my both my phone and iPad. My access is via my EE mobile account as my extra. An...
Insurance claim
My phone is damaged and won't work - can't find the insurance claim on my profile - need to get a replacement asap - can someone help
Full Fibre - 900mbps - Smart Hub Pro - PS5 performance
Hi,Just paid the £10 a month extra to upgrade to the smart hub Pro and the connection speed is terrible compared to the old router. Im struggling to get 100mbps when doing a PS5 speed test. Ive had to hard wire the extra wifi hub to get a decent spe...
July Hold Music
Hey! Any idea what your hold music is for your sales team? Had a really good bop taking a contract out earlier but can’t find the track ahah
Microsoft Teams not working
Have a curious issue - Teams does not work on my laptop but does on my android phone when connected to EE Smart Hub - equally curious LinkedIn and Instagram work on my Laptop but not on my phone when connected to the same EE Smart Hub. Receive the er...