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Community Activity
Broadband
I am trying to pit in my email address and then my password which it is not being accepted
Unaccetable 4g Speeds
Used to get 20/30 Mb download speed, but recenetly cant even get past 1/2 Mb. Have multple screenshots of speed tests and have spoke to EE. Get a text every day saying its been fixed but problem still remains.Completly unacceptable as cant even open ...
“Smart Wifi” after moving from BT to EE broadband
I have recently moved from BT to EE broadband. With BT, I had a BT Homehub and two extender discs to reach the whole house. Now that I am with EE, I still have the same Homehub and the same two extender discs - they all work fine. I note from my firs...
Tv freeze during adverts
Hi, we’re new to EE having spent the last 7 years with Virgin. We’re finding it a challenge & frustrating adapting to the set up. In some ways slightly dissapointed too but we’re going to give it a go! One thing that’s causing a current issue is that...
Customer Service options other than phone
In the past I have contacted EE customer services conveniently through chat and X. However now I do not see any option other than phone. Is there no way to send complaints as a message at our convenient times? I guess this community forum can answer ...
Resolved! -1024kb pack? Is this a mistake on the app?
I've gone to add a pack and come across as pack for '-1024kb'?! I was looking for a pack bigger than 125gb but the £35 is for '1024kb' instead which is very odd. Assume this is an error on the site to be corrected?
Resolved! why do i keep getting reminder phone calls when someone leaves a message on my e
why do i keep getting reminder phone calls when someone leaves a message on my ee digital home phone voicemail. I can not find how to change this!
RE: THIS APP HAS BEEN DOWN FOR 3 MONTHS.
I don't even know where to start with EE. This just is not regarding the app itself but other issues that need addressed too. Firstly - The app has been down for roughly 3 months now and I can not see what the hell is going on inside the app. Second...
sonos and band swapping
Ever since we moved to BT (now EE) from Virgin, our Sonos system has been playing up. I have tried resetting and rebooting but when streaming 6music there are lots of random dropouts. Reading the internet "band swapping" may be the problem, where i...
