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21-10-2021 09:42 AM
i, my account says that I am able to upgrade early for free, but if I try to click through, either the upgrade fee is still on the phone, or if I have founf a phone and plan with the upgrade fee crossed out, the link does not work. It is just an image rather than a link. How can I access this free upgrade please?
27-11-2021 01:42 PM
It may be worth speaking to our upgrades team on 150 to see if they can look into this for you.
Let us know what happens.
Chris