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Community Activity
BT Hub 2 problem
I had full fibre installed in August 2024 and signed on for 500Mbs contract. It was OK for the first 10 days then the Hub2 I had when I connected with the copper cable, the speed out of the router dropped from 360Mbs down to below 60Mbs. After a lon...
Moving to sim only - options not shown when clicking upgrade
Hi,I want to move 2 tablet plans to data sim only, the contracts ended in Nov 2024 - when I click upgrade the only options given are for paymonthly tablets, no sim only plans. When I click the advert for switch to sim only, this takes me to the upgra...
Can’t make calls or receive calls on digital voice
Changed to digital voice on Wednesday 19th March still can’t make or receive calls spoken to various advisors but still nothing waiting for a call back this is a vulnerable 89 year old persons landline and their only contact as they are unable to us...
Insurance cancelled
Hi. I have called multiple times about my Lenovo Tab M8 (4th Generation) tablet. I got this device December 2nd 2024. My insurance was cancelled February 23 2025, without my knowledge. I updated my sim plan, which then affected my insurance. I was no...
Re: EE website and app is unusable slow, total rubbish
EE are apparently always making updates to improve it, yet it never improves, it just gets worse. You replaced an app that worked perfectly with one that either doesn't work, as it doesn't allow you to log in, or if it actually does allow you in then...
netfix
i still have acess to netflix my contract stopped late last year any idears how i cancel netflx
Informations
Hello, I would like some information please. How long can the EE SIM card be used for? Does it expire after one year?
Can’t receive text or send text messages
Hello,I am abroad in Hungary, I did not have issues like this before. I can’t receive calls from anybody or I can not text back. I can make calls with no problem. When someone calls me it says this person is currently unavailable. Tried to contact wi...
Resolved! Roaming Add-on's confusion
HiI'm currently on a contract with EE thats ended (been on it over 2.5 yrs) and I'm looking at switching to a different plan. I currently have 3 added bonus' and one of them is Roam Abroad Pass but I can't find what actual countries that includes, it...
Feeling scammed…
Hi everyone, I recently popped in a store to get paid off my left over contract. The guy instead tried to keep me in EE by giving a very good offer. I didn’t have to pay the 6 months of my phone but I had to restart a new contract with new iPhone an...
