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USA data
I’ve just landed in the USA and as per usual EE have sent a text saying “To access your UK plan allowances you can choose either a £5 24-hour or £25 7-day Zone 1 Pass. Visit http://add-on.ee.co.uk for free to purchase.”however when I click the link ...
EE Roaming - it's just rubbish
To the good folks who answer user queries, there's no need to rationalise EE's roaming setup. This is just feedback for EE who will not otherwise solicit it.I've been roaming for 20+ years and EE roaming in 2025 is about as bad as anything I've exper...
Problems trying to order a Smart 4G Hub
I spoke to one of your colleagues earlier today , and he sent me a link to the Smart 4G Hub. Unfortunately the site seems to be down for maintenance. Can you please advise how I can purchase this item?RegardsGraham Ollerenshaw
Inernet ,i dont have full access to my apps on this device for some reason . Yes
Hello, yesterday, I called to have a restriction lifted on my other phone I was spoken to a simple task. At a very important meeting via WhatsApp on this phone, which is there working on all my apps, no Facebook, no, what's that no Instagram? No Gmai...
Hi Netflix says I’m using vpn or proxy
Hi guys Netflix says I’m using VPN or proxy I can’t sign in to my profilebut my kids profiles are fine this is on Apple PlayStation smart tv and fire stick just my profile I’ve been in chat with Netflix they say it’s a router problem I’m not very tec...
XKO
I received a XKO order number does that mean I have been approved? The order tracking does not work!
Intermittent sound while streaming Discoveryplus
Hi, can anyone help with a sound issue. Sound is fine until after an advert while streaming on Discoveryplus. Sound then goes off. I can switch to other channels and sound is fine. Then switch back to Discoveryplus and sound is fine until after the n...
Discovery plus signing me out.
I hope someone can advise me. I’m constantly being signed out. It’s happening when I go to open the app and also once the adverts have finished in between a programme. I’ve even been told I don’t have the right subscription at times too. Please tell ...
Resolved! SIM Question
Hello, I bought an 8GB SIM card plus 500 minutes and unlimited texts. So there's no subscription, no out-of-bundle charges or other fees?
Complaints at a dead end with no care from EE
This is a last gasp attempt at maybe getting help or some direction. I’ve been with BT for years and kept being asked to move to EE. So after a number of email exchanges with a customer adviser I took out a BB, TNT sports, landline and 2x EE one sims...
