Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Fibermax in new area

BoBi
Investigator
Investigator

‎25-08-2021 11:17 AM

I have received today an email saying that openreach upgraded my area to gigafast speeds, I would like to stay with EE and upgrade but how long I will have to wait for fibermax? Currently only BT and ZEN shows ability to connect me? Is it a matter of days or weeks for EE?

0 Helpful
5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

‎25-08-2021 02:42 PM

What does BT Wholesale Broadband Availability Checker estimate for your phone number? Post just the whole table and the line above it, blanking out your phone number. If it doesn't recognise your phone number or you don't have one, use the Address Checker, not the Postcode Checker.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
BoBi
Investigator
Investigator
In response to XRaySpeX

‎25-08-2021 03:46 PM

Screen from phone, hopefully that's enough

Screenshot_20210825-154545.jpg

 

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to BoBi

‎25-08-2021 03:49 PM - edited ‎25-08-2021 03:52 PM

Yes, EE Full Fibre Max 900 should be available there now (WBC FTTP). It will require an eng. visit to install.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
BoBi
Investigator
Investigator
In response to XRaySpeX

‎26-08-2021 10:07 AM

Can someone explain that? When trying to upgrade:

Screenshot_20210826-082503__01.jpg

When looking for new broadband:

Screenshot_20210826-082605__01.jpg

 

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to XRaySpeX

‎26-08-2021 11:18 AM

Now do the  BT Wholesale Broadband Availability Checker with your phone no. if you have 1, or your Access ID which you can get from CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful