Community Activity

Openreach failed to install

After waiting a month for my install, the engineer came and said it would need a site visit, ground works and then a further install. He suggested at least another three weeks. I took a day off work for this appointment and my current supplier contra...

ONT by Explorer
  • 43 Views
  • 5 replies
  • 0 Helpful

Why is EE so rubbish

Seriously, have had a brand new S25 Ultra for 5 months and it has not worked properly since day 1. EE blame Samsung and Samsung blame them. Niether company will do anything to rectify it. Now the phone has decided to not connect to the network. I gue...

How does EE suck so bad when BT was great....?

How can EE screw up the technology so badly that their service sucks? We had 1-2 cut outs in 5 years with BT and it was normally around 3 in the morning which we put down to scheduled restarts. Now we are cutting out at least once a day and it is bec...

bigsteve47 by Established Contributor
  • 1253 Views
  • 23 replies
  • 6 Helpful

Now tv 4k

So now tv have introduced a boost option to add 4k channels and on demand. It’s called ultra boost. when will ee tv Apple TV users etc be able to receive this? 

Now Ultra boost

I know this has been asked many times before but there doesn’t seem to have been anything new posted in a few months. Is there any news on the Ultra boost being available?I’ve noticed the option actually now shows if I login to Now but obviously it d...

lufc87 by Contributor
  • 3506 Views
  • 52 replies
  • 9 Helpful

Resolved! Can’t log in to upgrade

Here is the problem. When I log in to upgrade my phone in the app it takes me to the website and then says it can’t log me in properly. If I check in my account I am logged in but a yellow banner appears at the top saying i cannot be logged in but I ...

AJMills by Explorer
  • 413 Views
  • 4 replies
  • 4 Helpful

Re: Is it just me or is ee phone signal poor

I've noticed a huge degredation in network coverage in the past few months.  The network civerahe checker indicates I should get excellent coverage at home, but I currently get 1 bar, and sometimes that drops out!  I travel around the country a lot a...

Pyromanic by Investigator
  • 17316 Views
  • 36 replies
  • 72 Helpful

Resolved! Data Gifting

Been trying to gift data for over a week now, when you click the option to gift, the screen turns grey and doesn’t move?

Cj1402 by Explorer
  • 2562 Views
  • 33 replies
  • 15 Helpful

Hub reboot issues

This never happened with the old black BT hub but now everytime my EE hub reboots , as yesterday due to a power  cut , it will not reconnect my broadband if anything if plugged into the ports .EE claimed this has always been the case but for many yea...

recently moved from plusnet to ee.now no cctv via ee 4G

Recently changed from plusnet mobile to EE .Since change unable to connect to  smartwares cctv via EE 4G but fine via wifi.Cameras connect via another network 4G fine.Checked numerous times including areas with strong 4G signal and good speed checkAn...

mikebon by Explorer
  • 500 Views
  • 11 replies
  • 3 Helpful