two days ago I ordered a new phone (iPhone SE 64GB) and paid an early upgrade fee of around £90. I understand that tracking can take 24 hours to be available but it has now been 48 hours and I have heard nothing. I am only annoyed about this because the early upgrade fee would have been less the longer I waited to order and since the phone hasn’t turned up yet I may as well have waited and paid less.
does anyone know how to get ahold of some information?
Checked all email folders and also the tracking page just says sorry information not available. I just want to avoid calling them as I genuinely really get anxious with phone calls.
It’s all sorted now, I did ring them and it ended up being a bank problem so the man on the phone was extremely helpful and he even reduced my early upgrade fee.
