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Community Activity
ONT box in integral garage
I've got Openreach coming out in 10 days to install my FTTP. In an ideal world I would have the ONT fitted where the current BT master phone socket is in our kitchen but it won't fit in that space. The current copper line comes in through the garage...
Problem internet,None Apps don't work
HIHere's the problem:Only Instagram, Telegram and other messengers work️Browser, YouTube, navigation don't work️The EE app shows that everything is active and fineI don't know if it's related to my trip a week ago from holiday, I had roaming connecte...
Contact number in profile.
The contact number in my EE account profile is still the number that my SIM had before I ported in my number. I cannot edit it because it is no longer able to receive the passcode that I would need to do this. I see that some users have been able to ...
Resolved! Change address
Lycamobile not receiving calls from a UK(EE SIM) mobile.
I am in Portugal with my UK mobile(dual SIM) and an EE account. The other SIM is a Portuguese Lycamobile SIM.I've tried several times to phone an Irish Mobile (Lycamobile SIM) and the call will not go through. My wife is also on an EE mobile, and she...
FF Installation Outside Work
We had full fibre installed today and I didn't see the outside until after the workmen had left. My question is, should it has been left open like that?
Order issues
I've gone through 2 orders now for a monthly contract and received an email bith times with the order number and both times it hasn't worked. The person I spoke to via chat said it never worked the first time, yet the £30 upfront payment was taken. I...
Terrible signal
All day the service to recieve internet has not worked or it has cut in and out constantly. When you check the ee website to see the service area check it doesn't work. Network status to 150 also does nothing.Glad I'm out of contract absolutely ridic...
Signal issues
I'm having the same issue and it's killing me now! Call 150 for advice?? I can't! There's no signal! Even when it says I have 4g of 5g, there is nothing!! This is happening anywhere - home, central London, Manchester! Wifi works fine, I've tested...
Coverage in Wheatley
Update: 18 March 2025 Over the past few days, our engineers have fitted the replacement part needed for the new mast and integrated the mast onto the network. The mast is now on-air restoring full coverage to Wheatley. We will continue to monitor per...
