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Community Activity
Netflix account issues
Did anyone else get two SMS from 150 1) thanks for upgrading to standard Netflix for £710 seconds later2) we’ve removed Netflix from your account. erm, I didn’t ask for any of this and then Netflix billed my bank £12.50. EE this is clearly a massive ...
404 Page not found
Ordered a phone. Paid the £30 upfront payment then went to 404 page not found and I’ve had no email confirmation!! What happens now?
Neighbours can get 900mbps I can only get 300MBps
I live in a terraced property and have recently signed up for Essentials 300Mbps, which is the maximum speed currently available to my address. However, I’ve noticed that my neighbour to the right, whose property is served by the same telegraph pole ...
Mobile/Broadband ? Nothing but Problems.
My new phone contract cancelled within 4 days as I could not make or receive a phone call within the 4 walls of my house, and waited over a week for a broadband package to go live only to find out after multiple live chats through the app and over 4 ...
Smart Hub Pro - How to change DNS settings?
I am setting up Smart Hub Plus and want to change the DNS server to 1.1.1.1 but I don't know how, I can't find the option to change it anywhere.Goole returns that the change is done this way:Home > Advanced > My Network > IPv4 Config & switch DNS Ser...
Resolved! Please Help! EE Router FTTP Not Providing Speed To Mesh WiFi
Hello everyone,I am a newbie here and I really hope someone can help.Today after many years of waiting we finally got FTTP from EE after switching from FTTC with BT previously. On my old setup, I had the BT Smart Hub 2 as the modem and had my TP-Link...
TV must be via Ethernet
After months of looking for help with TV pixelation, approx 30+ calls and 3 engineers at my home I have been advised to connect TV boxes via Ethernet. ( Modem is 3 meters from box! ) Cant believe that we have to run cables around the house for TV sig...
Scam??
I placed my order yesterday morning, I also have had no emails or any contact to let me know what's happening but they still took £30 from my account. My order number doesn't work either. Is this a scam
Live Chat
Is there no Live Chat anymore?Have tried to access through app and online but no option just the option to call??
Contract
@eehelp i got a contract you took £50 however never sent me a email or anything to confirm. However money was removed from my bank account
