EE number says it's not a valid number

[acuzen]

So I am trying to fill out the form to port my number over from a different network provider and the forms say in red the EE number should be a UK number beginning 07 . I have entered the EE number provided it starts 07 and has 11 digits it is strange because I receive a one time pin with the number 

[chistery]

hi @acuzen  I'd recommend phoning EE and giving them your PAC instead. 

[Katie_B]

Good Morning @acuzen. 

Have you been able to follow the advice provided and speak with our customer care team?

Katie 🙂