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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2967 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16163 Views
  • 51 replies
  • 65 Helpful

Faulty Iphone

My Iphone screen keeps freezing, I cannot find live chat and I am not allowed to talk to any advisors on the telephone, what should I do?

Nealec1 by Visitor
  • 708 Views
  • 1 replies
  • 0 Helpful

Sim card

When I drag down at the top of my phone, there is a message say that my sim is not working correctly and has been set to read only. Can you tell me why this is happening, and how to put it right. TIA 

JaneD1961 by Contributor
  • 720 Views
  • 12 replies
  • 0 Helpful

Lost photos

On Saturday my phone did an automatic system update, following this it appears I have lost nearly all photos and videos, random ones still on my phone .......... can anyone please help me retrieve them!!! Thank you

Carolq22 by Visitor
  • 565 Views
  • 2 replies
  • 0 Helpful

Homehub nightmare!

I ordered a Homehub device with 200GB(paid monthly) on Sunday.It arrived on Monday.I had planned to connect all my devices ---2 tablets and a Samsung mobile ) to the same wifi router.So far, I have been able to connect a tablet for a short while, but...

lebarbu by Investigator
  • 2205 Views
  • 13 replies
  • 2 Helpful

Phone Number Disconnected. Stuck Abroad. No access to money.

My phone number has been disconnected. I haven't used it in about 6-months. Since I no longer have access to my phone number I can't use the OTP feature with my bank. I can't make payments or get money from an ATM. I will be stuck in Thailand without...

New Phone and extras delivery made 2 days ago

I ordered a new phone and various extras nearly three days  ago   ,and since the initial confirmation of order mail, i have received no text , email or call on the delivery of my goods. I am due to go back to work next weekend for 2 months inAlgeria ...

JonCS-63 by Investigator
  • 764 Views
  • 6 replies
  • 1 Helpful

EE number says it's not a valid number

So I am trying to fill out the form to port my number over from a different network provider and the forms say in red the EE number should be a UK number beginning 07 . I have entered the EE number provided it starts 07 and has 11 digits it is strang...

acuzen by Investigator
  • 1853 Views
  • 2 replies
  • 2 Helpful

Number ported over but NO signal

I sent in my request to port my number over on last Thursday after 5.30pm so I knew nothing would happen till Monday. Monday morning I lost signal on my Vodafone sim and then on my EE sim for it then to come back with only a 3G signal and switching t...

aryan108 by Visitor
  • 1309 Views
  • 1 replies
  • 0 Helpful

Delay receiving Apple watch

I ordered an Apple Watch last week (8th June) which was in stock and still not received any notification of when it will be despatched. Can’t get through on phone lines or online/ very frustrating 

Jo501 by Visitor
  • 469 Views
  • 1 replies
  • 0 Helpful

data gifting

What does this mean please in terms of data gifting between our 4Gee account and my mobile: 'All your accounts are below the 500mb minimum data gifting amount'  

dsmchic by Visitor
  • 893 Views
  • 2 replies
  • 0 Helpful